The page "Templates" of the menu "Incidents" lists the templates of the tenant: ![The list of incident templates with the template "Platform: requests time out".](20261106-status-templates.png) A template has the following fields: - Code: the code by which the [[Invantive Cloud Status/Interfaces/Management API|management API]] and the [[Invantive Cloud Status/Interfaces/Invantive MCP Server Tools|tools of Invantive MCP Server]] refer to it. - Name: the name shown in the field "Template" of a new incident. - Title and Message: the texts of the incident, with placeholders such as `{{component}}` and `{{locations}}`. - Phase and Impact: the phase of the first update and the impact.