An outage is reported and followed up as follows: - [[Invantive Cloud Status/Menu/Sign In|Sign in]] on `statuspage.invantive.eu`. - Choose "New incident" on the [[Invantive Cloud Status/Menu/Dashboard|dashboard]]. - Choose a template, or enter a title and a first message for customers. - Choose the phase "Investigating" and the impact. - Set the affected components to the state they have, such as "Partial outage". - Submit the form. The incident appears on the status pages within seconds and is sent to the subscribers. - Publish an update with the phase "Identified" once the cause is known, and "Monitoring" once a fix is in place. - Publish an update with the phase "Resolved" once the outage is over. The components return to operational. - Write a post-incident report under "Post-Incident Report", check "Publish the report" and choose "Save report". The same steps can be taken from a script through the [[Invantive Cloud Status/Interfaces/Management API|management API]] or from an AI client through the [[Invantive Cloud Status/Interfaces/Invantive MCP Server Tools|tools of Invantive MCP Server]].