The subject "Phone Calls" registers telephone conversations, including conversations that originate from the telephone exchange.
The entry fields have the following meaning:
- "Number from": The source number of the connection.
- "From Cleaned": The source number of the connection, cleaned by an [[Invantive Estate/Subjects/Advanced/Additional Business Rules|additional business rule]].
- "Number to": The target number of the connection.
- "To Cleaned": The target number of the connection, cleaned by an [[Invantive Estate/Subjects/Advanced/Additional Business Rules|additional business rule]].
- "Channel": The channel that was used to establish the call.
- "Unique Channel Identifier": The unique identifier of the channel.
- "Duration (sec)": The duration of the call in seconds.
- "Billing Duration (sec)": The duration of the call in seconds that is used to determine the cost.
- "Disposition": Indicates what happened with the call.
- "Default Context": The default context of the call.
- "Call Time as Text": The date and time at which the call was initiated, delivered as text by the source system.
- "AMA Flags": AMA is an abbreviation for Automated Message Accounting.
The field "AMA Flags" has the following values:
- 1 = Omit, do not record the conversations.
- 2 = Charge, charge the call.
- 3 = Archive, this is the default value, indicates that the conversation should be archived.
The remaining fields are:
- "Start Call": The date and time at which the call started.