"Online Assistance" in the group "Help" of the tab "Home" requests assistance from Invantive on the use of the product. When the e-mail address of the user is not known, the window "Ensure your assistance" first asks for it. In release 27.0 Invantive Studio then reports "Online assistance is not supported."; questions are best asked on the [[Invantive Studio/Ribbon/Forums|forum]].